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Engaged community partnerships

Types of community partnerships

MCOs collaborate with local partners on a wide range of initiatives to improve community health. This includes partnerships with local schools and nonprofits to build community gardens in areas with limited access to healthy foods. Or partnerships with local transportation services and supportive housing organizations to increase access to care for beneficiaries in affordable housing communities.  

MCOs and community organizations are working together, leveraging their unique abilities to address the immediate and long-term needs of each community. 


Almost 70% of states with MCOs require MCOs to partner with CBOs to promote strategies to address social determinants of health.1

Community partnerships in action

Access to healthy food

Beneficiaries can struggle with food insecurity and access to medically necessary and/or healthy food.

A MCO partnered with a national food bank to develop guidelines that equipped food banks and health plans to partner in addressing food insecurities in communities.

The program screened individuals connected them with access to healthy food options that ultimately improved health outcomes.

Access to transportation

More than 3.6 million people miss healthcare appointments each year due to transportation issues, according to the National Academies of Sciences, Engineering, and Medicine.2

Without reliable transportation, members often miss regular appointments, hindering their access to proper healthcare. 

MCOs are partnering with popular ridesharing companies to help members receive the care they need. 

Access to housing

Medicaid beneficiaries without reliable access to housing are less likely to be up-to-date with their necessary preventive healthcare.

Case management teams at a MCO partnered with the local Continuum of Care to connect with the statewide Homeless Management Information System, helping homeless Medicaid members connect with safe, reliable, housing and resulting in improved health outcomes such as reduced inpatient behavioral health visits.